Unable to change wallpaper and receive error - Lenovo Smartphone

Unable to change wallpaper and received error - Lenovo Smartphone

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Unable to change wallpaper and received error - Lenovo Smartphone

Symptom

In some devices, users may not be able to set wallpaper and may receive some error messages such as "Unfortunately, Settings has stopped.", "Lenovo Launcher is not working", and so on.

Screenshot example:

Sample error

Applicable Brands

Lenovo Smartphones

Operating Systems

Android

Workaround

Clear Lenovo Launcher cache and data, and reset app preferences. Use the following steps:

Clear Lenovo Launcher

  1. Go to Settings > Storage > Apps. Choose Lenovo Launcher.
  2. Tap Clear cache and Clear Data.
    Lenovo Launcher

Reset App Preferences

Caution: If you do this, you may need to reconfigure or reinstall all other apps due to their settings and permission being reset.

  1. Go to Settings > Apps or Apps Management.
  2. Tap on top right and choose Reset app preferences. A warning message will appear telling what would be affected by this action.
  3. Tap Reset apps if you agree.
    Reset  Reset app preferences

If the issue persists, use a phone factory reset. Check out this article on how to perform a factory reset.

Dokument-ID:HT503536
Opprinnelig publiseringsdato:02/13/2017
Siste endrede data:07/11/2024